Current Status of Digitalization in HR Departments of Sri Lanka

What is Digitalization in HR Departments?

The process of modernizing operational HR procedures to make them automated and data-driven is known as HR digitalization. It involves forsaking conventional, paper-based working methods in favor of employing digital tools to optimize, cut expenses, enhance operations, and improve employee experiences.

For everything from payroll, benefits, and performance management to candidate offer letters and onboarding, traditional HR systems rely on face-to-face interactions, filing cabinets, and a ton of paperwork.

Current Status of Digitalization

Organizations had to alter the way they conduct business as a result of the COVID-19 pandemic to lessen the danger of the virus spreading. This includes modernizing company processes and HRM procedures using digital technology. Technology is now essential to supporting this digitalization and enabling HR practices to continue online throughout the pandemic (Gigauri, 2020).

As the sudden COVID-19 pandemic changed how businesses operate, e-HRM and DT increased worldwide. As a result, many organizations started to rely on technology to perform their operations, and the HR department has a significant role in implementing this change (Banu, 2019).

Technology currently plays a dual manifestation of a part in conventional business processes. When employees work remotely, for instance, technology is crucial; digitalization paves the path for continuing corporate operations. Face-to-face working needs to be restored in order to close the growing gap in physical engagement. As a result, HRM is quite important in this DT. Digitalization will make it easier to interact with HRs and determine their needs (Gigauri, 2020).

Conclusion

Although many HR firms have already undergone a digital transition, there are always new justifications for reviewing and updating current HR technology. There are new imperatives to enhance the candidate and employee experience, ranging from raised employee expectations regarding their work experience and dealing with HR to the talent race and quiet quitting. In the recent years, HR has faced with numerous changes brought on by remote or hybrid work, leading to the creation of new systems or methods of operation.

References

Digital Transformation Adoption in human resources management during COVID-19 (no date) Arab Gulf Journal of Scientific Research. Available at: https://www.emerald.com/insight/content/doi/10.1108/AGJSR-05-2022-0069/full/html (Accessed: April 11, 2023).

Wendling, J. (2023) Top 5 considerations for a successful HR digital transformation, OpenText Blogs. Available at: https://blogs.opentext.com/top-5-considerations-for-a-successful-hr-digital-transformation/#:~:text=Many%20HR%20organizations,ways%20of%20working. (Accessed: April 11, 2023).

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